How can I request a new password?

Forgot your password and can’t log in? It happens to all of us! Not to worry, simply follow these steps:

Step 1: Click on “lost password" (This can be found in the top of the main page on Desktop and in the Sidebar in the menu on mobile)
Step 2: Enter the email address that you have registered with LeoVegas.
Step 3: Click on Get New Password.
Step 4: Follow the instructions in the email.

Please keep in mind the following requirements for the new password: 

• Minimum 8 characters 

• At least one letter

• At least one number

• At least one special character (!,#,?,*)

• Password can’t be the same as email/username

• The password can't be changed to something that was already used before, it has to be a new one.
• You have 10 attempts before the account will be locked.
  
  

If you have already reset your password and are still unable to access your account contact our support team. They will happily take a look for you and will be able to assist you further!