Gaming

Casino Game Issues

• The game I’m trying to play won’t load. Why is this?
• Am I able to cancel my bet/spin?
• My game round got stuck and my win is missing
• The LeoVegas app won't load, what shall I do?
• Why am I unable to find my favourite LeoVegas game anymore?

Casino General Queries

• What is LeoVegas Exclusive?

Live Casino Game Issues

• What happens if the dealer makes a mistake?
• What happens to my bet if I lose connection during a live game?
• What happens when a mistake goes unnoticed by the pit boss?
• Why was my bet or decision rejected?
• Why weren’t my winnings paid out?

Live Casino General Queries

• Am I able to change my nickname?
• Am I able to make in-game deposits from my mobile?
• Am I able to play from multiple seats at once?
• Am I able to save my favourite bets?
• What are live casino games?
• Why choose LeoVegas Live Casino?